Officer/ Senior Officer, Customer Service (Insurance)
Officer/ Senior Officer, Customer Service (MNC)
Your new company
Our client is one of the leading MNC in life and general business. For their business growth, they are now looking for officer/ senior officer, customer service to join their team.
Your new role
- Handle customers’ enquiries through various inbound channels, such as phone and email.
- Resolve customer complaints and complex cases
- Provide professional insurance-related information effectively
- Documenting customers’ enquiries systematically is required
What you'll need to succeed
- Candidates who have IIQE Paper 1 and 3 would be a plus
- Over 1 year customer service/ call centre experience
- Knowledge of call centre operation workflow & procedures
- Good interpersonal and problem-solving skills, attentive to details
- Good command of English, Mandarin and Cantonese
What you need to do now
If you fulfil all the qualifications mentioned above and have the drive to succeed or are interested in similar roles within customer service in insurance, please contact me with an attached CV at Anson.n.wong@hays.com.hk or please call +852 2230 7486.
Summary
- Job Type
- Permanent
- Industry
- Insurance
- Location
- HongKong
- Specialism
- Banking and Financial Services
- Pay
- Negotiable
- Ref:
- 1231819
Talk to a consultant
Talk to AnsonN Wong, the specialist consultant managing this position, located in Hong Kong
6604-06,66/F, ICC, 1 Austin Road West, West Kowloon
Telephone: 22307486
Similar jobs to Officer/ Senior Officer, Customer Service (Insurance)
Claims Officer/ Senior officer up to 30k
Claims, life, general insurance, life insurance, policy service, operationsHongKongNegotiableCustomer Service Officer, MNC
Our client is one of the leading international insinuation., hiring for 2 customer service officerHongKong18k-27k + bonusCustomer Service, senior officer
Customer Service, senior officerHongKongSenior Officer, Accounting Department
Senior Officer, Accounting DepartmentHongKongCustomer Service (MNC)
One of leading international servicing company, they are looking for customer service to join their businessHongKongNegotiable
JOB_12269401231819