IT Support / Infrastructure Engineer

IT Support

Your new role

  • Manage the overall IT infrastructure, review, upkeep and/or upgrade systems' security & performance
  • Provide in-house technical support (levels 1 - 3) to small group of end-users
  • Ensure data integrity, systems security & compliance with IT policies
  • Support knowledge sharing - ensure technical documentations are up-to-date
  • Partake in ad-hoc IT Projects (APAC region) to migrate, replace, upgrade systems, etc.
  • Administer servers, provide IT onboarding, helpdesk & systems support
  • Support infrastructure deployment efforts; improve infrastructure solutions via automation tools
  • Address security threats - ensure IT resources are patched in due time
  • Develop & maintain concise technical documentations, guidelines & procedures

  • Bachelor's degree in IT or computer-related discipline
  • 1 year's work providing onsite helpdesk support
  • Good verbal & written English, Cantonese & Putonghua
  • Good teamwork skills
  • Well-developed critical thinking skills


  • MCSE/MCP/MCITP certifications will be beneficial
  • Working knowledge of Window Servers 2008/2012/2016 (AD/DNS/DHCP/Hyper-V) Servers, Desktop Virtualisation (VMware), Storage Servers & internetworking at distributed branch offices
  • Some experience with Enterprise Data Backup, Software Patch Management, IT Security or Internetworking (VPN Firewall, Switch & Router, Wi-Fi)
  • Some knowledge of Office 365 (Outlook/Sharepoint), Lotus Notes, Office Automation Tools, Hybrid VoIP PBX, CCTV, Web-Conferencing, Data Centre or Mobile/Enterprise Device Management (Microsoft Intune, Apple ABM)

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Feel free to contact myself on +852 22307982 for a confidential discussion, and send me your CV to



Job Type
Manufacturing & Production
Double pay + bonus
Closing date
30 Nov 2023

Talk to a consultant

Talk to Macy Tang, the specialist consultant managing this position, located in Hong Kong
6604-06,66/F, ICC, 1 Austin Road West, West Kowloon

Telephone: 223077982

Similar jobs to IT Support / Infrastructure Engineer

  • IT Engineer - End User Technologies & Support

    IT Support
  • IT Helpdesk Engineer

    IT Helpdesk Engineer
  • Service desk officer/ Technical Support

    IT support
  • IT Support

    IT Support
    HongKongCompetitive Salary
  • IT End User Support

    IT End User Support
    HongKongUp to 40K ( Attractive Package )