IT Support Engineer (M/O365)

System Engineer

Your new role


• Maintain a high level of availability for all Office 365 and corporation email services, including SendGrid, Postfix and Checkpoint Harmony Email & Collaboration.
•Implement and maintain email security measures, including spam filters, email security applications
•Achieve cooperative-level enablement of Azure AD/O365/Email system features.
•Collaborate with other regional IT teams to troubleshoot and resolve technical issues and provide Tier 2 and 3 support for end users experiencing problems with Office 365 applications and email services
•Write and maintain documentation for procedures, processes, and configurations
•Conduct Proof of Concepts on new products and solutions to improve productivity and efficiency


Requirements

Higher Diploma or above in Information Technology or related disciplines with minimum 3 years of relevant working experience
Proficiency in the latest hardware, software specifications, and Microsoft products, including Office 365
Strong analytical and problem-solving skills in a fast-paced environment
Sound communication and interpersonal skills, with a strong customer service mindset
Good command of both written and spoken English and Chinese, including Mandarin


What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
Feel free to contact me on +852 22307982 for a confidential discussion and send me your CV to macy.tang@hays.com.hk.

Summary

Job Type
Permanent
Industry
Technology & Internet Services
Location
HongKong
Specialism
Infrastructure
Ref:
1263234
Closing date
28 Jul 2024

Talk to a consultant

Talk to Macy Tang, the specialist consultant managing this position, located in Hong Kong
6604-06,66/F, ICC, 1 Austin Road West, West Kowloon

Telephone: 22307982

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