Your new role

1. Provide timely on-site service to customers.
2. Follow established technical procedures and guidelines for installation, servicing, PM and modification.
3. Follow all service delivery processes and meet the measurement requirements of response time, resolution time, PM & MOD completion rate etc. to ensure customer satisfaction.
4. Work closely with the sales/channel team during installation for any business-related issues.
5. Keep learning & refreshing the latest technical information and share self-experience & knowledge with peers.

What you'll need to succeed

1. Degree holder, major in electrical engineering, biomedical engineering, electronics or automatic control related
2. At least half a year of related experience
3. Good command of English, fluent in reading English
4. Ability to travel extensively within the responsible territory

What you need to do now

If you're interested in this role, please send your updated resume to Rooney.wu@hays.com.hk