Digital Experience Manager - Strategy and Design, MNC Conglomerate, Hybrid

Our client is looking for a high calibre to join their company.

Your new company

You will be working in an MNC Conglomerate with a direct influence in lifestyle, f&b and hospitality. You will be working with a group of intelligent, tech/digital-savvy and comprehensive individuals.You will involve in multiple digital projects with large-scale coverage in different digital products and initiatives. Your job duties will result in remarkable changes of the company.

Your new role

  • Responsible for formulating strategies and executional plan for digital experience, design process for assigned pillars (UXUI/digital products/digital operation) within multiple business units
  • Work closely with cross-functional stakeholders including UXUI, front-line, marketing and IT departments for project planning and implementation
  • Experiment with multiple design thinking methodologies to leverage and test out different digital experiences with a customer insights-driven approach
  • Build and embed tools, processes and governance to drive digital best practices
  • Define, manage and present key success measures to reflect the evolution of different digital experiences

What you'll need to succeed

  • 5+ years of experience in digital experience strategy and/or experience design
  • Solid experiences in digital technologies/products, frameworks and development approaches for web and mobile
  • Expertise in program management and/or customer experience design, especially for digital channels
  • Experience with commercial and vendor management
  • Sensitive to digital and e-commerce market trends with ability to identify opportunities and drive and implement changes
  • Proactive, open for communication and act as a change agent

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV to



Job Type
Travel, Hospitality, Leisure & Tourism

Talk to a consultant

Talk to Frances Hong, the specialist consultant managing this position, located in Hong Kong
6604-06,66/F, ICC, 1 Austin Road West, West Kowloon

Telephone: 22307902

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