Your new company

• You will be working with a fast paced, established foreign investment bank as part of the Client Onboarding Associate.

Your new role

• Single point contact for business units and clients for operational issues across onboarding cycle
• Liaise with clients for requirements gathering, onboarding documentations and agreement negotiation
• Develop and enhance client relationships, by providing exceptional levels of client service.
• Partner with other onboarding teams to identify key issues, trends and efficiency opportunities that can be addressed with clients/BUs with the goal of enhancing entire onboarding process.
• Work with global counterparts and contribute to global initiatives or discussion relating to client projects or change initiatives
• Look for client / business operational efficiencies and commercial opportunities
• Work with IT to develop, test and rollout new reporting / technology requirements
• Assist with stakeholders reporting/meetings/communication

What you'll need to succeed

• Fluent Mandarin language skills
• Around 3-5 years of experience in financial industry within Operations roles. Client onboarding, Client relationship, Knowledge of Listed Derivatives or OTC Clearing preferred.
• Strong listening, communication, and project management skills
• Proven experience with external institutional client communication and interaction
• Proven ability to work across global departments to build credibility and strong relationships
• Ability to work under pressure and achieve results, whilst maintaining a professional, friendly and client-focused approach

What you'll get in return

What you need to do now

Wait no more! Apply now and send you updated CV in to Sabrina.Than@hays.com.my