Assist and ensure the smooth operation of all IT systems and infrastructure
Manage end-point support activities, including resolving technical issues, troubleshooting hardware and software problems, and providing timely and effective solutions to users.
Provide network support by monitoring network performance, configuring network devices, and ensuring network security and stability.
Coordinate and manage daily procurement processes, including hardware and software acquisition, vendor management, and contract negotiations.
Handle billing processing related to IT services, ensuring accuracy and timeliness in invoicing and payment tracking.
Prepare and monitor the IT budget, working closely with the finance department to ensure cost-effective utilisation of IT resources.
Manage facility-related aspects within the campuses, such as coordinating maintenance and repairs for IT equipment and managing inventory control.
Maintain documentation of IT processes, procedures, and policies to ensure compliance and facilitate knowledge sharing within the team.
Requirements:
Bachelor’s degree in computer science, Information Technology, or a related field.
At least 5 years of proven experience in managing IT operations, preferably in an educational or multi-campus environment.
Strong technical knowledge and experience in end-point support, network support, and IT infrastructure management.
Excellent leadership and team management skills, with the ability to motivate and inspire a team.
Proficient in procurement and vendor management processes.
Exceptional problem-solving and decision-making abilities.
Strong communication and interpersonal skills
Certifications such as ITIL, CCNA, or PMP are highly desirable.
Excellent command of spoken and written English and Chinese.
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Feel free to contact me on +852 22307982 for a confidential discussion and send me your CV to macy.tang@hays.com.hk.
Summary
Job Type
Permanent
Industry
Technology & Internet Services
Location
HongKong
Specialism
Infrastructure
Ref:
1263101
Closing date
24 Jul 2024
Talk to a consultant
Talk to Macy Tang, the specialist consultant managing this position, located in Hong Kong
6604-06,66/F, ICC, 1 Austin Road West, West Kowloon