Senior Manager, Air Operation – Control Tower

Senior Manager Air freight Operations job, Hong Kong, competitive salary, lead hub transformation

Your new company

Our client is a global leader in freight forwarder, leading supply chain solutions, operating across the globe. The business is currently undergoing significant operational transformation across its regional hub in Hong Kong and is seeking a seasoned leader to drive programme execution and operational excellence. A Senior Manager, Operations will lead the team to deliver key operational initiatives across the hub. You will oversee programme governance, performance management, compliance, and continuous improvement to support sustainable operational excellence.

Your new role

  • Lead and manage a portfolio of operations programmes and projects, ensuring alignment with evolving business priorities.
  • Drive the Hub Operations Performance Plan in accordance with regional strategy and continuous improvement initiatives.
  • Oversee implementation and enhancement of global and regional systems, ensuring alignment with local operational and regulatory requirements
  • Partner with internal stakeholders to deliver customised operational solutions for key accounts
  • Monitor hub performance KPIs, identify gaps, and implement improvement initiatives across functions.
  • Collaborate with airport authorities and relevant government bodies on infrastructure and facility development projects
  • Ensure compliance with global SOPs, ISO standards, and quality management systems
  • Lead internal and external audits, ensuring adherence to regulatory and corporate standards
  • Oversee operational training programmes and staff certification frameworks
  • Manage stakeholder engagement, including senior management visits and VIP delegations.
  • Foster a culture of service excellence, continuous improvement, and cost discipline
  • Lead, coach and develop a high-performing team to drive engagement and operational results.

What you'll need to succeed

  • Bachelor’s degree in Business Management, Industrial Engineering, Logistics & Supply Chain, or related discipline
  • Minimum 10 years’ experience within logistics, aviation, transportation, or multinational environments
  • At least 5 years in a leadership capacity managing teams and complex operations
  • Strong expertise in operations management, systems implementation, and programme/project management
  • Proven track record in driving operational improvements within a fast-paced environment
  • Strong analytical mindset with advanced problem-solving capabilities and business acumen
  • High level of data literacy with experience in data-driven decision-making
  • Strong stakeholder management experience across cross-functional and external parties
  • Highly proficient in digital tools and operational systems
  • Excellent communication skills in English and Chinese (Cantonese required, Putonghua preferred)\

What you'll get in return

This role offers the opportunity to work with a market‑leading freight forwarder, delivering high‑value, technically complex projects with strong governance, stability and long‑term growth prospects.


What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV by emailing [email protected] or call us now, tel: +852 2230 7484; +852 9689 0484. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career

Summary

Job Type
Permanent
Industry
Supply Chain & Logistics
Location
HongKong
Specialism
Supply Chain
Ref:
1289107

Talk to a consultant

Talk to Kelly Kong, the specialist consultant managing this position, located in Hong Kong
6604-06,66/F, ICC, 1 Austin Road West, West Kowloon

Telephone: +85296890484