Your new role

• Design and develop training programs to enhance knowledge, skills as well as the service standards of staff
• Formulate, maintain and update all training materials, including in-class training in alignment with the prevailing operational developments and corporate training directives.
• Coordinate the pre- and post-training logistics with internal or external parties to ensure smooth delivery of training initiatives.
• Engage in the conduct of Internal audit exercises, the evaluation of the effectiveness of Training and Development activities and follow-up actions
• Handle training administration work
• Involve in other ad-hoc projects as assigned by superior

What you'll need to succeed

• Degree holder in Business Administration, a major in Human Resources Management is an added advantage.
• At least 4 years’ solid experience in the training and development field, preferably gained in sizeable retail companies
• A good team player with the ability to build and maintain cohesive working relationships with internal stakeholders
• Detail-oriented, well-organised with excellent communication and presentation skills.
• Good command of written and spoken English & Chinese
• Proficient in MS Excel, Word and PowerPoint

What you need to do now