Your new company

A sizeable international In-house which provides entertainment businesses is looking for talented IT support for their IT team.

Your new role

• Attending to client support enquiries and offering assistance in person, over the phone, or remotely.
• Contacting clients to follow up on various support cases
• Resolving service requests
• Diagnosing hardware, peripheral and software problems
• Utilising software diagnostic tools and examining hardware devices physically

What you'll need to succeed

• 1+ year experience in IT helpdesk support
• Immediately Available is highly preferred
• Good communication skills
• Fresh graduates are welcomed

What you need to do now

If you fulfil all the qualifications mentioned above and have the drive to succeed or are interested in similar roles within Information Technology Sector, please contact me with an attached CV at Anson.Hoo@hays.com.hk or please call +852-2230-7434.