Your new company

A top investment banking corporation which provides investment management, real estate financing etc businesses. They are looking for talented IT support for their IT team.

Your new role

• Attending to client support inquiries and offering assistance in person, over the phone, or remotely.
• Contacting clients to follow up on various support cases
• Resolving service requests
• Diagnosing hardware, peripheral and software problems
• Utilizing software diagnostic tools and examining hardware devices physically

What you'll need to succeed

• 1 year experience in IT helpdesk support
• Fresh Graduates are welcomed
• Good communication skills
• Fluency in Putonghua is an advantage

What you need to do now

If you fulfil all the qualifications mentioned above and have the drive to succeed or are interested in similar roles within Information Technology Sector, please contact me with an attached CV at Anson.Hoo@hays.com.hk or please call +852-2230-7434.