Senior Manager, Digital Product Management
One of the largest Energy MNC is looking for a Senior Digital Product Manager to join their transformation
Your new company
One of the largest Energy MNC is looking for a Senior Digital Product Manager to join their transformation programme in enhancing customer journey and experience.
Your new role
As a Senior Digital Product Manager, you are responsible for:
- Define customer omni-channel journey strategies to improve customer engagement by integrating the offline human touch with digital channels and offering differentiated omni-channel customer experience
- Design and map out unified customer journeys across servicing channels and multiple digital products
- Take initiative in becoming one of the Product Owners
- Leverage various new technologies and integrate them into existing digital products
- 10 years experience of customer experience and user-centric design across various digital products
- Expert in Project Management and Digital Product Management
- Extensive experience of building the holistic and end-to-end customer journey mapping from as-is situation to to-be stage leading to the service design blueprint for the organization
- Excellent written and spoken English and Chinese
- Participate in one of the largest Transformations in a well-known MNC
- Chance to Own a Digital Product and take responsibility in end to end delivery
- Open and Agile team culture
What you need to do now
If you're interested in this role or would like to find out more opportunities in the same area, please contact me with an attached CV at Jasper.Leung@hays.com.hk or feel free to call me at 2230-7453. #1243194
Summary
- Job Type
- Permanent
- Industry
- Technology & Internet Services
- Location
- HongKong
- Specialism
- Projects & Change Management
- Ref:
- 1243194
Talk to a consultant
Talk to Jasper Leung, the specialist consultant managing this position, located in Hong Kong
6604-06,66/F, ICC, 1 Austin Road West, West Kowloon
Telephone: 22307453
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