Infrastructure Analyst

IT Support, Infrastructure Analyst

Your new role

  • Provide 1st & 2nd Line IT Infrastructure Support and Infrastructure Integration
  • Provide IT infrastructure integration – key player of project’s deliverable including networking & security, cloud infrastructure service.
  • Liaise with vendors and other IT personnel for problem resolution or overall improvement
  • Maintain and update to date project track records, meeting minutes and project’s documentation
  • Install and configure hardware and software components (e.g., routers, switches, firewalls, load balancers, wireless network, VPN, QoS)
  • Develop and maintain documentation of network architecture, configurations, and procedures
  • Keep track implementation procedure and fulfil Infra Life Cycle (PDCA) requirement as IT standardisation
  • Prepare statistical performance and capacity reports regularly for senior management review
  • Tackle ah-hoc tasks and determine with priority to deliver assigned tasks

What you'll need to succeed

  • University degree preferably in Computing Science or relevant discipline
  • At least 4–6 years related projects experience in infrastructure (network & security) and datacenter, senior roles for more experienced candidates
  • Good knowledge of project and IT service management – certified with ITIL v4 or PMP in project management is an advantage.
  • CCNA or CISSP certificate is preferred
  • Solid understanding of network protocols (e.g., IPSECVPN, SSLVPN, HSRP, BGP, OSPF, 802.1x, QoS, TACACS+, RADIUS, etc.)
  • Work under tight deadlines, high sense of responsibility and good coordination skills
  • Able to manage multiples projects and proven experience of scalable projects (e.g. Windows Server/Network/Firewall Upgrade/Application Upgrade)
  • Solid experience in larger scale of IT infrastructure or cross platforms system implementation
  • Familiar with LAN/WAN architecture and design, route/switch configuration, and Cloud networking integration
  • Have detailed knowledge of TCP/IP, network security, unified threat management, and networking equipment are essential
  • Hands-on experience on Wi-fi, 2 Tiers firewall and core switches migration
  • IP Sec/MPLS/SD-WAN VPN between HK, China and other locations for future expansion
  • Strong team player, able to learn and adopt new technologies quick and good problem-solving skills
  • Self-motivated, positive, quick learner and result orientated
  • Good command of spoken and written English and Putonghua
  • Willing to travel out of town for project

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Feel free to contact myself on +852 22307982 for a confidential discussion and send me your CV to



Job Type
Property & Real Estate
Closing date
30 Nov 2023

Talk to a consultant

Talk to Macy Tang, the specialist consultant managing this position, located in Hong Kong
6604-06,66/F, ICC, 1 Austin Road West, West Kowloon

Telephone: 22307982

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