Your new company

A Top-tier European Bank (Top commodities trader)

Your new role

IT and End-user technology platform specialist

What you'll need to succeed

Job scope:

• Support and resolve issues across multiple infrastructure technology platform.
• Manage Helpdesk support lines and helpdesk mailbox -
• Ensure any incidents are recorded and appropriately reported to Management.
• Perform System integration testing and support users during UAT testing
• Manage critical software deployments for desktop and servers
• Administer software and system configuration and supervise application packing and deployment
• Provide Systems Administration services for all IT services hosted in the location
• Ensure effective Capacity (Storage and Databases), performance and availability management for IT services.
• Ensure services are protected from internal and external cyber threats through Vulnerability and Security management.
• Ensure all prevailing Risk policy, process and standards are adhered pertaining to Software development process, incident management, and system Change management.
• Support application Security Risk Assessment, Life Cycle management, Logical Access Framework & Vulnerability Mgmt.
• Ensure adequate planning and testing for IT Disaster Recovery capabilities.
• Maintain Disaster Recovery capabilities to support the documented business continuity plans

Requirement

• Seasoned end-user support experience gained in banks or financial instructions, with some front-office trading technology exposure

What you'll get in return

Job stability, nice people culture, exposure to front-office trading technologies

What you need to do now

If you're interested in this role, please send your CV to simpson.lee@hays.com.hk

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.