Your new company
One of a leading life insurance insurer in Hong Kong is looking for couple of Customer Service Officer/ Senior Officer for their team expansion.
Your new role
- Handle customer enquires ( in-bound, out-bound call, email).
- Perform and maintain customer service standard
- Reports potential crisis and complaint to supervisor for service improvement
- Ad hoc project and support line manager
What you'll need to succeed
- Minimum 1 year customer service experience
- With IIQE paper would be an advantage
- Good command of spoken and written English and Chinese & PC skills
What you need to do now
To start a private conversation about this role, click “apply now” to forward your CV. If you want to explore new opportunities within insurance, please contact Anson Wong at anson.n.wong@hays.com.hk or 2230-7486. #1239180