Customer Experience and Marketing Technology Manager

Digital Transformation Manager

Your new company

Our client, an Aggressive Public Sector company, is now looking for an experienced Digital Transformation Manager to join their team to focus on Digital technology on Customer Experience Improvement.

Your new role

Reporting to the Head of Digital Technology, you will be working as a Digital Transformation Lead to oversee the design and integration of digital technologies for the West Kowloon Cultural District, including CRM, CDP, MAE, and TAS. Collaborate with IT and stakeholders to ensure these technologies support business objectives, scalability, security, and compliance with data regulations.
  • Evaluate and recommend technology solutions to align with business goals and optimize performance.
  • Translate business needs into technical solutions, selecting appropriate tools and frameworks.
  • Develop and maintain technology standards and documentation, providing technical support to teams.
  • Monitor system performance, implement optimizations, and stay updated with emerging technologies.
  • Ensure compliance with data regulations and industry best practices across various regions.

What you'll need to succeed

The successful candidate should have over 10 years’ of relevant project management experience with international data regulations and compliance in tourism, hospitality, and retail industries. Familiarity with cloud platforms (AWS, Azure, Google Cloud, Ali Cloud) and microservices architecture. Experience with DevOps and CI/CD is a plus. Strong skills in data integration, modeling, and transformation (ETL/ELT). Proficiency in SQL and NoSQL databases.

What you'll get in return

Our client offers the benefits of a working environment that is stimulating, challenging and balanced. You will be working in a sophisticated organisation within a structured framework and environment, and being part of an Employee Centric Business that provides a large degree of autonomy to their management team and encourages creativity and development of new ideas.

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.

Summary

Job Type
Permanent
Industry
Technology & Internet Services
Location
HongKong
Specialism
Projects & Change Management
Ref:
1272770

Talk to a consultant

Talk to Clayton Fung, the specialist consultant managing this position, located in Hong Kong
6604-06,66/F, ICC, 1 Austin Road West, West Kowloon

Telephone: 21010061

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