Through the use of game mechanics, gamification can tap into our innate sense of competition and desire to improve. And while many of us have adopted it in our personal lives, businesses often still struggle to use it effectively. But what benefits can gamification bring to an organisation, and how can companies engage their staff with it? What is gamification? Although the label...
We all strive to deliver the best possible experience and service to each of our customer groups. Artificial intelligence (AI) is developing as a method in increasing the efficiency of providing that experience, but in doing so it also requires data to inform machine learning. How do we demonstrate the value of AI, so that people are comfortable to share richer data? What are the...
Recorded: Thursday 22nd October 2020 Due to the pandemic, professionals across the world have had to adapt quickly to a new way of working, including working remotely or as part of a hybrid team. As a result, it can be difficult to maintain visibility, leaving many unsure about how they can really shine and progress in this new world of work. So in this podcast, we’re joined by...
It can feel like something straight out of a nightmare. You’ve prepared extensively for your job interview, got into the right frame of mind, and walked into the room feeling confident. But suddenly, to your horror, your mind has gone completely blank when asked a question. What causes our minds to suddenly go blank? We’re all human, we’ve all experienced this to some degree...
How has the pandemic impacted your employer brand? Your employer brand can be described as the “face your company shows its employees.” So, the first step in ensuring you make it stronger is to assess and understand how the pandemic may have shifted how that face is perceived by your current and future employees. After all, over the past few months, your employer brand...
Customer satisfaction has always been important for businesses. But in a world of social media and online reviews, it’s more vital than ever before for organisations to make each interaction positive. For the latest issue of the Hays Journal, we spoke to global experts to discuss how this can be embedded in the culture of a business. Top down encouragement It may sound...
At this time of year, many are naturally contemplating some kind of change in their professional lives. For some, this will spell leaving their current role. If you’d like a new job to be on the horizon for you, I would advise refreshing your CV in the following ways: 1. Retailor your CV In all likelihood, your CV hasn’t been updated in years, and is probably...
How can leaders keep a strong company culture alive in a hybrid working world? For expert insights and advice on building and nurturing company culture in the new era of work, watch our live event featuring our Group Head of People and Culture, Sandra Henke and Valerie Hughes-D’Aeth, Chair of the Board of Trustees at CIPD. Related Blogs HOW LEADERS CAN MANAGE...
“So, how did it go?” This was probably one of the first questions your recruiter, friends and family asked you after your recent job interview. Hopefully your answer was that it went well, and if it was, their next question may well have been: “Would you take the role if you were offered it?” Well, would you? No doubt you’ll be feeling drained, with plenty of thoughts, feelings and...
Since early 2020, we’ve all experienced or witnessed considerable change in the world of work, leading many careers to take unexpected twists and turns. In some instances, this has made it harder for professionals to feel as though they can effectively plan their careers in a way that they might have done pre-pandemic. So, today, we’re joined by Eliza Kirkby, Regional Director...
Recruiting and selecting new leaders is high stakes, difficult and time consuming, but just as crucial for success is the often neglected on-boarding process. The organisation recruits people to add value and quickly make a positive impact – expectations are high. Meanwhile, the new leader also has high expectations – typically looking for confirmation that they’ve made the right...
“So, what are your salary expectations?” You know you are going to get asked this at some point during your job search – it’s a key piece of information for both the recruiter and hiring manager. And yet for many, being asked this question is still enough to make you shift about uncomfortably in your seat. You’re not alone – many candidates find discussing their salary expectations...
It’s probably happened to you at least once before… during your job search you’ve spotted the perfect job advertisement that you’d love to apply for, only to realise you don’t quite match all the stated job requirements. Perhaps you feel you don’t have the specific experience the job description states is needed, or you lack a particular technical skill that is listed. The chances...
Most organisations have a group of senior high potentials – the people who appear in the exec level succession plan and are considered ready (or nearly ready) to move into top roles. They’re a really important group with huge amounts of intellectual, social and cultural capital within the business. The challenge? This group needs to be retained, kept highly engaged and performing – but they...
As the world of work continues to evolve, many professionals are reflecting on what they truly want from their careers, striving to find a sense of meaning and purpose in their everyday working lives. So today, we’re joined by Shannon Houde, Founder and Managing Director of Walk of Life Coaching, Certified Executive Coach and Author of the book Good Work,...
As leaders continue to navigate the changes of the pandemic, factors such as extended periods of remote working and a lack of face-to-face collaboration can have a damaging impact on employee productivity. So today we’re joined by Tim Ringo, award-winning HR consultant and author of the book Solving the Productivity Puzzle. Tim is here to share how...
At the end of 2019, environmental, social and governance (ESG) momentum around the world was strong – especially with regard to improving the sustainability of many organisations. But then came teh pandemic, forcing many businesses into survival mode. As the world recovers, how can businesses ensure that being greener moves back up the agenda? Over the past few years, businesses...
If you’ve found yourself in the position of being made redundant, don’t be afraid of communicating it clearly on your CV and in a job interview. When addressing your redundancy on your CV, include any relevant and appropriate background information, such as the department or organisation needing to downsize, and ensure you highlight your key achievements in the role. ...
Hybrid teams… Hybrid working… Hybrid workplaces… Are these all terms you’ve been hearing more and more recently, but feel unsure about what they truly mean? The pandemic has forced us into a revolutionary new working world As early as May this year, Gallup reported that the number of people working from home due to the pandemic had increased by 46 per cent. Even...
The pandemic has upended our working world, impacting labour markets and the expectations professionals have around work – therefore, in order to attract the best talent, the style and tone of your organisation’s job adverts may need to change. For example, to reach relevant job seekers and rank well on search engines, job adverts must include keywords – such as key industry...